Category: Most Popular

The Descent to Average

Why do so many great ideas disappear into nothingness? The dreaded descent to average…

In Search of Certainty

I recently ordered a large plate of nachos. And that got me thinking about the need for certainty in our lives, whether as a customer, a career-planner, or a commuter…

The Way You Make Me Feel

If it’s true that the only thing that matters in life is how you make people feel, then what does this mean for a purposeful career and a customer-led company?

The Dangers of Voting Without Thinking

Three thoughts on how to make sure you’re really thinking about thinking about voting…

It’s Good to Talk

Good decisions come from understanding a range of perspectives – even if that means talking about topics that you’d really rather avoid, with people you’d really rather ignore…

The Made-up Theory of Structured Flexibility

How do you create great experiences for customers, colleagues, and yourself? Have a direction, but give yourself freedom…

The only three things you need to know about Leadership

The only three things you need to know about Leadership

There’s only three things you need to know about good leadership – Know your people, know your people, know your people…