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<url><loc>https://johnjsills.com/2026/07/23/the-unremarkable-secret-of-a-human-customer-experience/</loc><news:news><news:publication><news:name>johnJsills</news:name><news:language>en</news:language></news:publication><news:publication_date>2026-07-23T08:08:00+00:00</news:publication_date><news:title>The unremarkable secret of a human customer experience</news:title></news:news><image:image><image:loc>https://johnjsills.com/wp-content/uploads/2026/07/screenshot-2026-07-13-at-18.25.05.png?w=109</image:loc></image:image></url></urlset>