Let Your People Go (And They’re More Likely To Stay)
Creating a team of identikit colleagues may well be good for compliance, but it’s not good for creativity. And after a while, your best people will get fed up, and leave.
Making Things Better For Customers
Leadership and Management
Creating a team of identikit colleagues may well be good for compliance, but it’s not good for creativity. And after a while, your best people will get fed up, and leave.
The next generation of ambitious graduates are here. They’ll need more than sun, sea, and spreadsheets to stay motivated…
If it’s true that the only thing that matters in life is how you make people feel, then what does this mean for a purposeful career and a customer-led company?
Three things I learnt about next-generation innovation from watching successful student start-ups…
Understanding the other person’s perception is vital, whether you’re serving customers, running a team, or just trying to be efficient. So why do so many people find it so hard?
There’s only three things you need to know about good leadership – Know your people, know your people, know your people…