How to be an Adult
40 Lessons from 40 Years
I had a big birthday so wrote a big list
Sense and Serendipity
How working from home is killing our creativity
Life Lessons from the Legend of Zelda
A few weeks ago, I had an epiphany whilst playing my Nintendo Switch. It This game of monsters and mystical lands is far closer to real life than I’d expected…
17 Career Rules (and counting)
There’s a saying that you’re everyone you’ve ever met. Here’s a few lessons I’ve learnt from some helpful chance encounters…
Let Your People Go (And They’re More Likely To Stay)
Creating a team of identikit colleagues may well be good for compliance, but it’s not good for creativity. And after a while, your best people will get fed up, and leave.
Next Generation Motivation
The next generation of ambitious graduates are here. They’ll need more than sun, sea, and spreadsheets to stay motivated…
The Alice in Wonderland Guide to Career Planning
What can Alice and the Cheshire Cat teach us about career planning? Focus on the journey, not the destination…
The Way You Make Me Feel
If it’s true that the only thing that matters in life is how you make people feel, then what does this mean for a purposeful career and a customer-led company?
Watching the Pennies
This week I bought an Apple Watch – and in my struggle to find a use for it, I was reminded of our skewed psychology of money…
What Sepp Blatter Can Teach Us About Our In-built Biases
What Sepp Blatter can teach us about availability bias, confirmation bias, and paying too much attention to Gary Lineker.
Next Generation Innovation
Three things I learnt about next-generation innovation from watching successful student start-ups…
The Dangers of Voting Without Thinking
Three thoughts on how to make sure you’re really thinking about thinking about voting…
It’s Good to Talk
Good decisions come from understanding a range of perspectives – even if that means talking about topics that you’d really rather avoid, with people you’d really rather ignore…
The Made-up Theory of Structured Flexibility
How do you create great experiences for customers, colleagues, and yourself? Have a direction, but give yourself freedom…
The Right to be Wrong
I’ve come to the conclusion that actually, despite the negative press it often receives, being wrong is great.
The Power of Perspective
Understanding the other person’s perception is vital, whether you’re serving customers, running a team, or just trying to be efficient. So why do so many people find it so hard?
The only three things you need to know about Leadership
There’s only three things you need to know about good leadership – Know your people, know your people, know your people…