“I saw the CX bit come up and I thought I can’t be f*cked with all that CX and well-being sh*t but he was great and has made me look at that differently”

I really love speaking and presenting to audiences from 5 to 5000 – and I’m told I’m pretty good at it. I’m lucky enough to do this on a regular basis for organisations around the world – including to the likes of Bupa, bp, BT, Heineken, HSBC, the NHS, Tesco, Vodafone, and Sky – as well as large conferences such as MAD//Fest, the International Customer Experience Awards and The Festival of Marketing.
I usually speak about:
- Customer Experience
- Understanding what really matters to customers
- Building a customer-led organisation and culture
- The future of customer experience
Super engaging, funny and delivered his points brilliantly. Sometimes speakers can be dull if just talking for 45mins, but his real life examples, images and humour really brought it to life helped take a step back and consider the business you work in
Sky
We are delighted with the feedback which we have received: the delegation rated your session with an average score of 9.5 which is exceptionally good. Delegates commented you were: ‘Brilliantly funny, engaging, honest, and landed his message with impact ‘
National Conference
Just wanted to say, I used to be a public speaking coach and your presentation was perfect. You had a great use of slides, excellent content, real engagement and clear delivery. What a great start to the week. Bravo!
Save The Children
It was easily the best session I’ve attended in my 13 years with the Group. Great perspective on genuine human needs.
Lloyds Banking Group
The most engaging and entertaining Teams call I’ve ever been on – had me laughing out loud in the office – absolutely loved it!!
Bupa
It was brilliant and the feedback was superb – it was our highest ever rated session
HSBC
The after lunch speaker at a conference needs to be really good. Like really really good. Everyone is full of food, they’re a little drowsy, and they’ve sat through 3 hours of content already.
So who you pick to go on stage at 1.30pm has to energise, entertain and inspire. And yesterday at the Leadership Conference they absolutely nailed it with John Sills.
— Marketing Industry Conference
He got me thinking more about how the way we speak to colleagues, employees, clients and customers directly affects what happens and how it happens.
And what I loved was that John shared our belief that being human and treating everyone related to your work or business as humans too, is vital for success and also just making life better.
— NatWest





