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johnJsills

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Tag: AI

Posted on February 27, 2025February 24, 2025

Simpler, Better, Faster, Colder: How AI is Changing Customer Experience

I didn’t really want to add to the pile of AI articles, not least for fear of our future overlords being able to look back on what things I said…

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Posted on November 14, 2024January 11, 2025

Read My Mind (and Save a Fortune)

The one where I get sick on the plane

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Posted on March 22, 2017September 14, 2020

Power to the People

Want your customers to love you? Then start by making sure your employees at least like you…

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