The Things That Don’t Change
This is my Dad. In this photo, he’s 34, on the way to an Arsenal vs Chelsea FA Cup tie in January 1947. The match ended in a draw. I…
Tag: Arsenal
McDonald’s, Arsenal, and the challenge of Human Automation
Just before Christmas, I found myself in a McDonald’s in Kings Cross at midnight. If you haven’t been there before, let me tell you. It’s an experience. A swarming crowd…
CX Case Study: Honest Burgers
Anyone who knows me probably knows three things about me: 1. I support Arsenal 2. I‘ve never drunk tea or coffee (but I do like Whisky) 3. I spend an…
johnJsills 