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johnJsills

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Tag: BT

Posted on October 23, 2023

Mythbusting: Why Customers Still Love to Use the Telephone 📞

The one where I get trapped in an infinite phone loop

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Posted on April 14, 2020September 14, 2020

Being Customer-led During the Covid Crisis

Through the deluge of emails from corporate CEO’s, one thing has become clear – the best businesses put humanity first.

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Posted on September 13, 2018September 21, 2018

Show Me The Money

Good customer experience leads to commercial success. And that means making it easy for customers to join you.

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