Skip to content Menu

johnJsills

Making Things Better For Customers

  • Writing
    • CX Stories
    • Commuterville
    • Over Land and Sea
    • How to be an Adult
    • Bookshelf
  • Speaking
  • Consulting
  • Arbitrary Units of Measurement
  • LinkedIn
  • Instagram

Tag: Netflix

Posted on March 11, 2020September 14, 2020

You Get What You Pay For

What the British fascination with queueing can teach us about the changing nature of ‘premium’ customers

Continue Reading
Posted on June 6, 2019June 4, 2019

Move Fast And Break… The Law

Throughout history, the close relationship between innovation and illegality has created great progress – and a great headache for the incumbents and regulators.

Continue Reading
  • The Foundation
  • Instagram
  • LinkedIn
Create a website or blog at WordPress.com
Top
  • Subscribe Subscribed
    johnJsills
    Join 85 other subscribers

    Have a WordPress.com account? Log in now.

  • johnJsills
    View site in Reader
    Manage subscriptionsSign upLog in
    Report this content
    Collapse this bar