The Way You Make Me Feel
If it’s true that the only thing that matters in life is how you make people feel, then what does this mean for a purposeful career and a customer-led company?
Category: How to be an Adult
Watching the Pennies
This week I bought an Apple Watch – and in my struggle to find a use for it, I was reminded of our skewed psychology of money…
What Sepp Blatter Can Teach Us About Our In-built Biases
What Sepp Blatter can teach us about availability bias, confirmation bias, and paying too much attention to Gary Lineker.
Next Generation Innovation
Three things I learnt about next-generation innovation from watching successful student start-ups…
The Dangers of Voting Without Thinking
Three thoughts on how to make sure you’re really thinking about thinking about voting…
It’s Good to Talk
Good decisions come from understanding a range of perspectives – even if that means talking about topics that you’d really rather avoid, with people you’d really rather ignore…
The Made-up Theory of Structured Flexibility
How do you create great experiences for customers, colleagues, and yourself? Have a direction, but give yourself freedom…
The Right to be Wrong
I’ve come to the conclusion that actually, despite the negative press it often receives, being wrong is great.
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