Reading List
These are the non-fiction books that have shaped my perspective on the world, all scoring very highly on the controversial ‘page-corner-folding’ rating scale.
Making Things Better For Customers
These are the non-fiction books that have shaped my perspective on the world, all scoring very highly on the controversial ‘page-corner-folding’ rating scale.
How to achieve happiness in life and work? Start by reading this psychological bible from the nineties…
Creating a team of identikit colleagues may well be good for compliance, but it’s not good for creativity. And after a while, your best people will get fed up, and leave.
Want your customers to love you? Then start by making sure your employees at least like you…
What can Alice and the Cheshire Cat teach us about career planning? Focus on the journey, not the destination…