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Tag: Joe Macloed

Posted on September 24, 2020September 23, 2020

End As You Mean to Go On

My list of impulse lockdown purchases is impressive, and one reminded me that if companies make it too hard for customers to leave, then they’re unlikely to ever come back.

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Posted on June 23, 2020November 23, 2020

Reading List

These are the non-fiction books that have shaped my perspective on the world, all scoring very highly on the controversial ‘page-corner-folding’ rating scale.

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