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Tag: Twitter

Posted on October 4, 2016September 14, 2020

Unpredictable individualism

People will choose the most useful option for them in that moment – and may choose differently every time. Welcome to the world of customer divergence.

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Posted on June 7, 2016September 14, 2020

Teaching new dogs old tricks

Think slick Silicon Valley start-ups always trounce the analogue old guard at customer experience? Think again…

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Posted on January 22, 2016September 14, 2020

Trends Reunited

So Friends Reunited is no more. But it leaves us with lessons in social networking, online stalking, and the importance of keeping an eye on the trends shaping the world we live in.

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Posted on May 8, 2014February 18, 2018

Human content in a digital world

The best content needs to not only be good, but human. That’s possible by being interesting, positive, and relevant…

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