The Myths We Need to Survive – Yuval Noah Harari
‘Sapiens’ tackles a few small questions about how the ability to create stories has shaped our prejudices, religious beliefs, and capitalist consumption. So perfect for some light weekend reading…
Author: johnJsills
Design With The End In Mind
Once you see it, you can’t un-see it. Another example of the importance of certainty in the world of customer experience…
Revealing Preferences at BX2015
This week, the biggest and brightest minds in global Behavioural Insight scurried across Westminster bridge and into the dark depths of the Park Plaza. Here’s some of the things I learnt…
Three Lessons From the Future of Travel
What will travel look like in 2025? I’m placing my money on month-long holidays, entertaining airports, and try-before-you-fly…
The Shifting Balance of Power
As customer-led becomes the norm for companies, what does that mean for the balance between customer and business? Clue: the customer isn’t always right…
You Know You’re a Child of the 2010’s When…
This week, the future finally crash-landed into the present. So here’s a few sure signs that you grew up in the 2010s…
Nudgestock 3 in Thirteen Quotes
Nudgestock returned with a new venue, but the same superb level of behavioural insight…
The School of Life’s Business Wise conference in 16 quotes
On a gloriously sunny Thursday in 2015, I had the pleasure of attending The School of Life’s Business Wise conference.
johnJsills 