The Alice in Wonderland Guide to Career Planning
What can Alice and the Cheshire Cat teach us about career planning? Focus on the journey, not the destination…
Author: johnJsills
The Happiness Hypothesis – Jonathan Haidt
‘The Happiness Hypothesis’ tackles morality, religion, knowledge, community, and adversity. And it does it brilliantly…
It’s Not Me, It’s You
If a customer makes a mistake, it’s the companies fault for making it possible for a mistake to be made. Welcome to Customer Experience in 2016…
Trends Reunited
So Friends Reunited is no more. But it leaves us with lessons in social networking, online stalking, and the importance of keeping an eye on the trends shaping the world we live in.
Goggles, Heartbeats, and Novelty Socks. Welcome to 2016.
The future’s made of Virtual Reality, surrounded by beard-less Hipsters and colourful socks. Here’s my summary of the 2016 trends reports…
The Descent to Average
Why do so many great ideas disappear into nothingness? The dreaded descent to average…
In Search of Certainty
I recently ordered a large plate of nachos. And that got me thinking about the need for certainty in our lives, whether as a customer, a career-planner, or a commuter…
Drive by Daniel H Pink
What really motivates us at work? Competence, Autonomy, and Relatedness, according to Dan Pink…
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